Scaling Warehouse Operations with WMS Software

A mid-sized eCommerce fulfillment company needed a warehouse management system (WMS) to optimize warehouse operations, manage multi-store inventory, and automate logistics. Handling multiple shipping providers, synchronizing orders from Shopify and Magento, and manually printing shipping labels created inefficiencies and increased operational costs. By implementing a scalable WMS software with centralized control over inventory, orders, and shipping, we significantly improved fulfillment efficiency and reduced costs.

Project Info

Client's Problem

• Complicated order shipping logic requiring real-time analysis of multiple shipping providers to optimize delivery time and cost.
• Managing inventory, orders, and quotations across multiple eCommerce stores (Magento, Shopify) from a single platform.
• Manual shipping label printing consumed excessive time and slowed order fulfillment.
• Lack of seamless integration with third-party logistics providers such as UPS, USPS, Endicia, and ShipStation.

Problem After Research

• The existing workflow relied on fragmented systems that did not communicate efficiently, leading to inventory mismatches and delays in order fulfillment.
• Order processing time was slowed by the manual evaluation of shipping options, increasing overall delivery costs.
• Label printing required significant human effort, contributing to errors and processing delays.

Solution

• Developed a Warehouse Management System that centralizes inventory tracking, order processing, and shipping management.
• Integrated multi-carrier shipping analysis to select the most cost-effective and fastest delivery option automatically.
• Automated the label printing process by integrating with UPS, USPS, Endicia, and ShipStation APIs.
• Implemented real-time synchronization with Shopify and Magento to streamline order tracking and fulfillment.

How it Was

The implementation process followed a structured approach:

1. System Design & Development:
   • Built a scalable warehouse inventory software architecture to support high-volume order processing.
   • Implemented an intelligent shipping rate comparison engine.
   • Created automated workflows for order management and label generation.
2. Integration & Testing:
   • Integrated third-party logistics providers via web API services for seamless shipping automation.
   • Connected the WMS with Shopify and Magento for real-time inventory and order synchronization.
   • Conducted rigorous testing to ensure efficiency and reliability.
3. Deployment & Optimization:
   • Rolled out the system in phases to minimize disruption to existing operations.
   • Provided staff training and ongoing support to ensure smooth adoption and continuous workflow optimization.

Numbers

• Time to Start: 4 weeks from project agreement to initial development phase.
• Allocated Time: 7 months for full implementation.
• Spent Time: 6.5 months, ahead of schedule.
• Results:
  • Business Growth: Increased warehouse processing efficiency by 45%.
  • Market Capture: Enabled expansion to new eCommerce platforms with seamless order handling.
  • Cost Savings: Reduced shipping costs by 30% through automated provider selection.
  • Additional Metrics:
    • Inventory Accuracy: Improved to 98% due to real-time tracking data grid technology.
    • Order Processing Speed: Reduced fulfillment time by 35%.
    • Label Printing Efficiency: Cut manual printing time by 70%, allowing for faster order dispatch.

Below is a breakdown of how our warehouse management system improved efficiency, accuracy, and cost savings:

Ready to Optimize Your Warehouse Operations?

Struggling with inventory mismatches, slow order fulfillment, or rising shipping costs? Festi’s WMS software automates logistics, improves efficiency, and helps scale your fulfillment operations. Contact us to learn how we can help streamline your warehouse management.