Premium Support Packages
Basic
5 HOURS/MONTH
24 HOURS RESPONSE TIME
1 NAMED CONTACT
1 MONTHS MINIMUM COMMITMENT
3 TICKETS CONCURRENT TICKETS
Studio
25 HOURS/MONTH
12 HOURS RESPONSE TIME
5 NAMED CONTACT
6 MONTHS MINIMUM COMMITMENT
10 TICKETS CONCURRENT TICKETS
Enterprise
45 HOURS/MONTH
8 HOURS RESPONSE TIME
UNLIMITED NAMED CONTACT
6 MONTHS MINIMUM COMMITMENT
30 TICKETS CONCURRENT TICKETS